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Tel: 01256 827 555
Fax: 01256 827 557
Email:
info@teksys.co.uk
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Reactive Support Services
Telephone Hotline instant access to skilled consultants.
Manufacturer escalation direct to product groups.
Remote monitoring and management.
Critical Incident Alerting within 30 minutes.
Fixed number of support hours included (used in 15min bands).
Remote system 'takeover' for problem solving
8am to 6pm Monday to Friday key business hours availability.
